Works on any phone
No more chasing Apple for App Store approval or begging engineers to update. CaterTrackr is a progressive web app — your engineer opens a link, taps "Add to Home Screen", and they are up and running in seconds.
[Screenshot: Engineer mobile app showing job list and timer]
Offline mode that actually works
Half the kitchens your engineers visit have zero phone signal. Basement plant rooms, walk-in chillers, old buildings with walls a metre thick. CaterTrackr keeps working when the Wi-Fi does not.
Capture everything offline
Job cards, photos, signatures, time logs — everything your engineer does on site is saved locally on their device, even with no signal at all.
Automatic sync
The moment the engineer walks out of that basement and gets a bar of 4G, everything syncs back to the office. No button to press, no data lost.
No more scribbled notes
Your engineers used to scribble job details on paper and type them up later (or more likely, not). Now the data goes straight in, on site, first time.
Conflict-free
If two people update the same job, CaterTrackr handles it gracefully. No overwrites, no lost work, no shouting across the office.
Photo capture
A picture is worth a thousand words on a job card. Your engineers can snap photos of faulty Rational combi ovens, corroded Winterhalter spray arms, or illegible serial number plates — and every photo attaches directly to the job.
Signature pad
No more chasing paper sign-off sheets that end up crumpled in the van. The customer signs directly on your engineer's phone screen. The signature pad is optimised for touch — it works even with greasy fingers in a busy commercial kitchen.
Optimised for kitchens
Large touch target that works with wet or greasy hands. No stylus needed — a fingertip does the job, even mid-service in a packed restaurant kitchen.
Attached to the job card
The signature is stored against the job record permanently. No more "the customer says they never signed off on that" disputes. You have the proof.
Time tracking on site
Your engineers arrive on site, tap "Start", and the timer runs. When they finish, they tap "Stop". The hours flow straight through to the invoice — no rounding up, no guesswork, no arguments about how long that Lincat griddle repair actually took.